FAQ
Frequently Asked Questions
Updated on 14th June 2025
- What about privacy concerns?
- All data is encrypted in transit and at rest and we try to purposefully not store anything about you that could be potentially used to identify you.
- We're also not funded by any VC, and we have no need to sell our soul for money.
- Are there any other languages other than english?
- Sort of. Everything is hard coded in english, but you can type in your native language and the AI should be able to understand it. We do have plans to support it to a greater extent but it's mainly english for now.
- Is there a free trial?
- Technically, every user is on the free trial. You can use the free AI credits to test out the features. There's enough that you can memorize most of your daily entries and get insights on them.
- Why no annual or forever plans?
- Annual plans usually try to lock you in and that's not something that a journal app should be doing. So, everyone gets a low price.
- As for the forever plan, they usually end up being unsustainable and then companies have to rug-pull. The pro plan is enough to run Jadebook sustainably for the foreseeable future so it's more reliable.
- Is the data I store in Jadebook, mine?
- Absolutely, you can do whatever you want with your data. We don't access anything about you and we're not interested in your data at all. We also try not to store anything about you — you'll even notice that we don't ask for your age, name, or any other context. It's up to you to decide what context to provide.
- How do you make money?
- Great question. We use Supabase for the backend and so the actual data storage isn't too expensive. Anything does cost substantial amounts of money is moved to the pro tier — eg. file uploading and AI features.
- As for the free AI features, we simply use extremely cheap models for the free tier (which is fine, things like dynamic prompts don't need big models).
- Why AI Credits?
- AI costs money, and depending on the context length, it can get pretty expensive really quick, so we need guardrails.
- Is there a mobile app available for your platform?
- A native mobile app is on the way. For now, Jadebook is fully mobile responsive so you can access it wherever a browser runs.
